It is an accepted and well-established fact that outsourcing is here to stay. Many businesses have realized the advantages and have experienced some of the disadvantages over the years. The final verdict is that if we leverage the advantages and manage the risks due to disadvantages, outsourcing makes a lot of business sense.
Advantages
- Critical resources freed from non core activities
- Reduced administrative overheads
- Streamlined service provision
- Process driven activities
- Attracting and retaining good work force
- Visible performance measurements
- Reduced dependency on a few resources
Disadvantages
- Emergency handling may not be efficient
- The contract itself may become a constraint for dynamic changes
- No visibility into vendor processes
- Resource costs will be higher
- Time zone issues
- Communication issues
- Cultural incompatibility of the vendor
To address these issues, Veda has an effective amalgamation of the engagement models, which involve on site, off site and off shore presence.
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